IAM

With over 20 years of experience in cosmetic injectables and aesthetic laser procedures, Shannon is a highly respected leader in the field of aesthetic medicine. She began her career at the Esthetic Skin Institute in Costa Mesa, California, and is now recognized as one of the country’s leading aesthetic injectors. Shannon has also spent over 15 years as an aesthetic clinical educator, collaborating with top industry injectable and aesthetic companies to train and mentor fellow providers.

Shannon is deeply passionate about working with both patients and colleagues to build trusting, goal-oriented, and results-driven relationships. She shares her expertise through training, lectures, and mentoring, empowering others to excel in the field of aesthetics.

Outside of her professional life, Shannon enjoys fitness, fashion, food, and spending time with family and friends. She is also committed to giving back through her work with animal rescue organizations and other philanthropic causes.

Shannon earned her Master of Science in Nursing from Spring Arbor University and is certified as an Adult-Gerontology Nurse Practitioner by the American Academy of Nurse Practitioners. She holds a Bachelor of Science in Psychology from Towson University and a Bachelor of Science in Nursing from Salisbury University.

Her dedication to advancing her knowledge and skills in the field is evident through her numerous certifications, including advanced certifications in aesthetic injectables, PDO threads, laser modalities, medical weight loss, IV therapy, and hormone replacement therapy. Shannon is also a Certified ZO® Skin Health Expert and a Certified EvexiPel BHRT Pellet Provider.

Sara is a registered nurse and has been in the healthcare industry for 12 years. After obtaining her Bachelor Of Science in Nursing from Salisbury University, she started her career locally at Tidal Health in Salisbury, MD. She has spent most of her career specializing in the Post Anesthesia Care Unit which has led to her working in hospitals throughout the Baltimore & D.C. area, returning to the eastern shore to provide care in the local community.

Sara is so excited to have joined the IAM team and expand her knowledge base to the beauty and wellness side of healthcare.

When Sara isn’t taking care of others she loves to spend her free time on the boat and at the beach with her husband and daughter.

Bertie joins our team with over 22 years of experience in the aesthetic industry. She has a passion for helping others feel beautiful and confident in their skin. As a certified ZO EXPERT, she will lead you to your skin care goals based on trust and experience. By helping you understand the importance of at home skin care combined with our in office medical treatments, you will be on your journey to healthier skin!

When not building lasting relationships in the office you can find Bertie out of the office enjoying friends and family. Her other passion is for animals. Bertie has been a dog mom to 5 rescue pups thus far. She still has Hank and knows her journey with rescues isn’t over for her and her husband!

As a licensed medical aesthetician, Jackie brings a professional, reliable, and certified approach to every treatment. With advanced training in microdermabrasion, chemical peels, waxing, and facials, Jackie is dedicated to helping clients achieve their skincare goals. She specializes in ZO Skin Health, offering personalized treatments to enhance your skin's health and appearance.

Known for her strong multitasking abilities, excellent customer service, and outgoing personality, Jackie is committed to providing a welcoming and practical experience for all clients. She takes pride in being a reliable team player and always ensuring that every treatment is tailored to meet the individual needs of each client.

Jackie graduated from the Delaware Learning Institute of Cosmetology in May 2021, and since then, she has been passionate about using her expertise to help clients feel confident and beautiful in their own skin.

Hadley combines a deep understanding of aesthetics with a passion for delivering exceptional patient care and provider assistance. Hadley ensures patients receive personalized guidance tailored to their aesthetic and wellness goals. By staying updated with industry advancements, Hadley helps patients make informed decisions while creating a seamless, comfortable, elevated med spa experience from consultation to post-treatment care!

Courtney is passionate about creating a welcoming, confident, and tranquil environment for every client. As the Front Desk Lead, she ensures that each guest feels valued and at ease from the moment they arrive. With a strong customer service and hospitality background, Courtney is dedicated to making every visit a seamless and positive experience.

Courtney holds a Bachelor’s Degree in Elementary Education and Music, bringing her strong organizational skills and attention to detail to the front desk. Her warm personality and commitment to excellent service make her a key part of the team, always striving to enhance the client experience.

Meg is an essential member of our team, dedicated to supporting our clients throughout their weight loss and wellness journeys. She handles follow-ups, prescription renewals, and ensures a smooth, organized experience for every client. With a passion for helping others, Meg is committed to making clients feel confident, relaxed, and well-cared for during their visits.

Her attention to detail and strong organizational skills allow her to provide top-notch administrative support while maintaining a compassionate, client-focused approach. Meg is always ready to assist, ensuring each client receives the highest level of service and care.

After dedicating seven years to the plastic surgery field, Leah developed a profound fascination with the aesthetic aspects of the profession. Passionate about interacting with each and every patient, Leah strives to ensure that their entire experience, from the initial consultation to the final outcome, is seamless, memorable, and tailored to their individual needs and preferences.

Kylie is a dedicated Medspa Front Desk Coordinator with a passion for helping patients feel confident and at ease within their bodies. She attended Notre Dame of Maryland University before traveling across the country, gaining a wealth of diverse experiences that have shaped her exceptional customer service skills.

With a warm and approachable personality, Kylie ensures that every patient feels welcomed and cared for from the moment they enter IAM. Her commitment to making others feel confident in their own skin is reflected in her attentive and supportive approach to each interaction.

Lisa is a dedicated Weight Loss Coordinator with a passion for helping clients achieve their health and wellness goals. She attended Indiana University, where she earned her Bachelor's Degree in Respiratory Therapy. With a strong background in health and wellness, Lisa brings a compassionate and knowledgeable approach to weight loss management.

When she’s not helping clients, Lisa enjoys spending quality time with her family and prioritizing daily physical fitness. Her personal commitment to health and well-being allows her to connect with clients on a deeper level, motivating them to lead healthier, more active lives.